Velta Customer Support
Your product. Your peace of mind.
Whether it’s installation, filters, hydrogen output, scent diffusion, air purification, or maintenance — we’re here to help.
Contact Us
Need assistance?
Just reach out — our team will guide you directly.
WhatsApp / Call: +6012-226 1777
Email: [email protected]
To help us respond faster, please include:
- Product model
- Short description of the issue
- Photo or video (optional, but helpful)
Fast, clear, personalised support — every time.
Warranty & Service Coverage
Hydrogen Devices
Water Purifiers
Air Purifiers
Scent Diffusers
Local Malaysian Support
All Velta products come with full local support in Malaysia.
- Faster diagnosis
- Genuine replacement parts
- Real technicians
- Direct WhatsApp support
- No overseas shipping for service
Premium products deserve premium after-sales care — and we take this seriously.
Extended Warranty Plans (Water Purifiers Only)
Prefer longer coverage and peace of mind?
We offer optional plans that include:
- Extended warranty protection
- Priority support
- Annual reminders for maintenance
WhatsApp +6012-226 1777 to enquire
Product Registration
Register your product to enjoy:
- Faster support
- Warranty verification
Better service tracking
Velta Showroom, Experience Centre & Service Hub
Velta Showroom, Experience Centre & Service Hub
LG3-05 & LG3-02, OOAK Retail, Kiara 163 Jalan Kiara 4 50480 Kuala Lumpur Malaysia
Walk-in support is now available.
The Velta Promise
Simple support. Fast responses. Local warranty. Genuine parts. Your comfort and confidence come first.
Velta is committed to delivering a premium experience — from the moment you unbox your product to every service request afterward.